Privacy Policy

At HTX Frames, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our custom picture framing services. By using our website or providing your information to us, you consent to the practices described in this policy.

1. Information We Collect:
We may collect personal information from you when you place an order, create an account, contact customer support, subscribe to our newsletter, or otherwise interact with our website. The types of information we may collect include but are not limited to:
- Name, postal address, email address, and phone number.
- Payment information, such as credit card details, for order processing.
- Order details and preferences related to our framing services.
- Communications and correspondence with us, including customer support inquiries.

2. How We Use Your Information:
We use the information we collect for the following purposes:
- To process and fulfill your custom framing orders.
- To communicate with you regarding your orders, account, or customer support inquiries.
- To provide you with information, offers, and updates related to our products and services (you can opt-out of marketing communications at any time).
- To improve our website, products, and services based on customer feedback and preferences.
- To comply with legal obligations and protect against fraud or unauthorized transactions.

3. Sharing Your Information:
HTX Frames may share your personal information with third parties in the following circumstances:
- With trusted service providers who assist us in fulfilling orders, processing payments, or providing customer support.
- With shipping carriers to deliver your orders to the designated address.
- With your consent, if you choose to participate in any promotional activities, contests, or surveys.
- When required by law or as necessary to protect our rights, safety, or property, and that of our customers and partners.

4. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You have the option to disable cookies through your browser settings, but this may impact some features of the website.

6. Links to Third-Party Websites:
Our website may contain links to external websites operated by third parties. Please note that this Privacy Policy does not apply to such websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy:
HTX Frames does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with their information, please contact us immediately, and we will take appropriate steps to remove the data.

8. Changes to this Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website with the updated effective date.

9. Contact Us:
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at [insert contact email or address].

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our practices for the collection, use, and disclosure of your personal information as described herein.